Household / Office Move

From: UMPQUA INVESTMENTS I can’t thank you enough for the fantastic job you did on our recent move. Your can do attitude and friendly people made what was feared as an awful event, smooth and painless. The crew was so helpful and friendly that everyone on our staff commented on how great you all were. Please make sure that you put our name on your list of satisfied customers who would be more than happy to provide a referral to any prospective customer. Thank you again for helping make our move a very positive experience.

- JENNY STAGGENBORG,  VP

Ed, Ivan, Albert, James and Leonard (yes, we needed FIVE men to move our belongings!) were considerate, careful, STRONG, professional, and hard-working! On top of that, they were eager to help with anything and cheerful even when lugging our heavy furniture up the stairs. Wow! We were absolutely, completely impressed with each and every one of them. They were attentive to details like where to place furnishings and boxes, but even took the time to gather fasteners and screws. Everything arrived in great condition and was placed exactly where I wanted it. I couldn't possibly have asked for anything more. I have already recommended your company twice and will continue to do so for many years to come. My only question is, Al why didn't you come and join the fun on move day.
Thank you, thank you, thank you,

- CINDY AND KEN, CAMAS, WA

I don't know how many years Andy used Al and his company at Green Furniture Hospital for large furniture and pianos, but we're on our fourth move of furniture since we moved out of our house at the river in 2008. Every move has been as "pain free" as possible, given the experience of hiring the Big Al team to do the packing and heavy lifting. And the positive attitude of the whole crew makes them a pleasure to work with. We love working with your crew and know they do a superb job. I'm happy to spread the word.

- LIZ R

I wanted to let you know how happy I was with Herman Bartley and his assistant (I think his name was Luka). They moved my piano effortlessly on May 11th after another company was unable to do so a few days prior. They were flexible, professional and easy to work with.Thanks for sending these great guys!

- DALIKA, LAKE OSWEGO, OR

Hi Beth,

I spoke with Rhonda last week and she indicated I should email you our review for your website. It is a true pleasure to write this, and I’m glad we have the opportunity. Let me know that you have received this, at your convenience. A few short months ago, my husband and I were preparing for a move and I got on the internet looking for companies to call. It was the weekend, but I sent several emails to potential companies. Big Al’s was the only one to respond. Al came by the next week to give me an estimate. Based on that experience and the subsequent reviews we read regarding their service, we chose them for our move. It turned out to be one of the best decisions we had ever made.It is a well known fact that moving can be a hugely stressful event. From the moment Big Al became a part of our move, the whole process just seemed easier. We are both sales professionals with a huge commitment to customer service. That is a major reason that we were so satisfied with Big Al’s operation from start to finish. On the day we were to be packed, Big AL’s crew showed up on time. They worked quickly and cheerfully throughout the process always being as careful as possible in packing our possessions and courteous to us at all times. We were also impressed with the fact that they seemed to enjoy their work and each other. We never heard so much laughter and good natured banter among the crew as they accomplished their task. It was amazing!Moving day again started right on time. When we reached our new home, the crew was extremely accommodating as we moved furniture about until we had it placed just right. Again, the goal to accommodate was clearly evident. We also appreciated Big Al’s checking in on us to make sure that we were happy with the entire process.After the move, we received a hand written thank you note from Big Al’s company, something again, as sales professionals, we really appreciated.We can’t recommend Big Al’s highly enough as a result. They are simply the best!

- JIM AND BETSY, CAMAS, WA

Beth,

Thank you, Al and the guys for your help. It was a pleasure working with you.

- JIM & KATY, VANCOUVER WA

To the staff and crew at Big Al's,I want to take a moment to thank you for the exceptional customer service and job well-done during our recent move. We were impressed from the beginning with the professionalism of your office staff and with Al's personally coming to give us an estimate, but when our move date was changed, we were even more impressed when you were willing and able to accommodate our needs.

- ANONYMOUS

To whom it may concern:

Big Al and his family have recently moved all of our household goods, including my important 7’ Steinway, from Portland, Oregon to Denver, Colorado. And not a scratch: This is the third time Big Al has moved my piano, and when we made our decision to move, I chased down Big Al. You see, I am a very determined perfectionist, and so is Big Al. I could not imagine a more enthusiastic group of movers, thoroughly professional, and with one goal: please the customer. The intent of this message is to submit my total satisfaction with big Al’s Specialty Movers, Inc. I can guarantee you that I will call Big Al for our next move. Please give wonderful family your every consideration.

Thank you,

- DAVID M.

Dear Moving Staff,

After our house was sold in December and we found another home, the realization set in that we had to move all of our stuff. Not having a lot of experience with moving companies, we put off the decision to call and choose someone to handle all of our treasures. The small stuff, drawers, tables, throw rugs, pictures, dishes, clothes, etc, we knew we could move ourselves. The real challenge came with the baby grand piano and the several large china cabinets, heavy bedroom furniture, desk and the things a 70 year old gentleman just can’t pick up anymore. We asked Moe’s Piano’s to recommend someone who would move the piano and perhaps all the other furniture. You folk’s were at the top of their list so you got our call. What a luck day for us.

The whole experience, from the first phone call to the estimate to the moving day was totally positive. The three men who moved us, Ben, Anthony and J.R. were the most professional trio of young men I have met in a long time. We had no scratches, dents, dings, or broken anything and a lot of our furniture was HEAVY. These fellows were also a delight to be around. So many service people these days are grumpy and mad at the world. These guys were good natured and seemed to enjoy their day and still completed a lot of hard work. We can’t say enough good things about your employees and would not hesitate to recommend Big Al’s to anyone who is planning a move.

Thanks again, Ben, Anthony and J. R. for making our moving day a real positive experience.

- TERRY AND LINDA

To the wonderful people At Big Al's:

I wanted to drop you all a little note and let all of you know I much I appreciate the wonderful help I received in moving my Steinway piano from Whidbey Island Washington to La Quinta Calif. The move was a challenge, but the trained professionals, under the guidance of Big Al made the entire process a wonderful experience for me . Beth and Vicky were so kind , and had proper information to put my mind at ease. Big Al because my piano was on the 2nd floor of building, with a very small stairway, had a forklift to lower the piano over my balcony It was very well done and the piano arrived at my house in perfect condition. I would have to say for the complexity of this move I had the best help available in the entire US. I would advise anyone considering a piano move or furniture that you care for to utilize Big Al and his amazing staff of trained professionals.
Thank all again

- DR ROBERT, LA QUINTA CALIF